In this Privacy Statement we will explain how ReplaceYourLamp.co.uk uses your personal details when you order our products. If you ever have any questions, comments, etc. feel free to contact us.

Which personal details do we collect?

ReplaceYourLamp.co.uk is an internet shop and in order for us to ship you the products you ordered we need some personal details from you. These details include your invoice address and delivery address as well as your telephone number and your e-mail address to send you the confirmation of your order and shipment confirmations.

How do we use your personal details?

ReplaceYourLamp.co.uk uses your details to:

• Deliver the ordered products,
• Make an invoice,
• Communicate with you about your order

How do you change your personal details?

We at ReplaceYourLamp.co.uk believe ordering products from an internet shop should be as easy as possible. Therefore it's not necessary to create an account with us when you make an order. When placing a new order we will ask you to enter the required details after which you can place the final order. Of this order you will receive a confirmation via e-mail. If you do not receive this confirmation or when you find errors in this order confirmation please contact us as soon as possible.

Online payment security

After you have added products to your cart and you continue with your purchase our website will go into secure mode and all details will be protected via a 128 bit SSL encryption. You can verify this secure mode via your web browser (a lock will appear somewhere on your browser screen, its location depending on which browser you use (Internet Explorer, FireFox, Safari, Google Chrome)).

E-mails sent from ReplaceYourLamp.co.uk

When you place an order with ReplaceYourLamp.co.uk you will receive a confirmation e-mail. When we edit your order you may receive another confirmation e-mail. When we ship your order you will receive a final confirmation e-mail which will include the tracking number of your shipment. Besides these e-mails we will only e-mail you when we have a question or comment about your order. Of course, we will never exchange or sell your e-mail address to someone else.

When you have any questions feel free to contact us.