We ship to the United Kingdom and Ireland
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Delivery Delivery


Shipping

We can ship to the United Kingdom and Ireland via UPS or UPS Express Saver. Both carriers are reliable, fast and easy to trace. If you are not available when the order is offered, the carrier will try to offer it again the next business day. In total, the carrier will try to offer you your order 3 times.

Delivery time

We will dispatch all orders which are placed and authorized before 15:00. Orders paid online by a credit card or PayPal will be authorized instantly. A bank transfer payment will take longer to be authorized. We can ship via UPS (transit time of 2 to 4 days) or via UPS Express Saver (transit time 1 to 2 days). If a product is not in stock we will order it for you. We receive new stock from our manufacturers weekly, usually on Mondays or Tuesdays. If your lamp is not in stock at the time of order you can be assured that your lamp is sent on the following Monday, Tuesday or at the latest Wednesday (barring exceptions).

Shipping costs

For orders over £ 100 we offer free shipment via UPS (Ireland £ 3,95). For orders less than £ 100 the shipping costs are £ 7,95 (Ireland £ 11,95). Shipment via UPS Express Saver is also possible for £ 10,95 for orders over £ 50 or £ 15,95 for orders less than £ 50. It does not matter whether you order one or more products.

Track and trace

At the time we dispatch your order you will receive an e-mail with the tracking number of the shipment. This tracking number gives you the possibility to track and trace your order. You can do this through the website of the carrier used. If you have any questions during the shipping process please contact the carrier first. Do your questions remain, you can always contact us.

Incorrect address

After ordering at ReplaceYourLamp.co.uk you will receive a confirmation e-mail of your order. Always check the order details once more. If you accidentally made a mistake in your address or the ordered product is incorrect please contact us immediately by phone. After the dispatch of your order it is impossible to make any changes.

If in a later stage your address proves to be incorrect, the order will be returned to the depot of the carrier. It is possible to send the order again, but only against extra charges. Unfortunately, if you have made the mistake these costs will be passed on to you.

To Ireland

Shipping to Ireland, no problem. We do not charge extra shipping costs to send your order to Ireland.

International

ReplaceYourLamp.co.uk only sends orders within the United Kingdom and Ireland. If you would like to order a lamp from another country or you would like to send a lamp to another country, then we refer you to one of our other websites (see our website footer for links).

Drop shipments

A useful service which many of our customers use. With a drop shipment we ship your order directly to your customer. There will be no delivery note, invoice or markings from ReplaceYourLamp.co.uk on the shipment. Your company name is mentioned in the forwarders shipping label. Your customer receives the order on your behalf and you receive the invoice from us by e-mail. In case you want to add a packing list to the order, please send it by e-mail to us at the time of the order. We provide a further decent handling.



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